Therefore™ Help

Zoom Window Out
Larger Text | Smaller Text
Hide Page Header
Show Expanding Text
Printable Version
Save Permalink URL

Installation & Upgrade > Upgrading Therefore™

Upgrading to the Latest Version

Notifications of updates are sent out to Therefore™ administrators and users that opt in. From this notification it is then possible to download the software and install the update. In addition, administrators are able configure updates for all Therefore™ Clients.

1.When an update arrives, Therefore™ administrators and users that opt in will receive a pop-up notification. Clicking on the link opens a dialog with details. Click on the Info button to see information on the new version or a list of all the fixes included in an update. Then, to download the update, click on Download and save it to the machine with the Therefore™ Server.

U_2018plus_LatestUpdate_001

2.Before starting make a FULL BACKUP of your database, the buffer folder and the software registry key under HKEY_LOCAL_MACHINE\Software\Therefore

3.If the full-text noise-word list was been manually changed, this should be copied to a safe location for use later, as it will be overwritten during installation.

4.Now you can upgrade the Therefore™ Server. Depending on your version follow Therefore™ 2014 or later, follow the instructions below.

note

If you're upgrading from Therefore™ 2015 or earlier:

•Make sure all System categories and their related keyword dictionaries and referenced tables are present before upgrading to a newer version. If any of these have been deleted, first re-import them from C:\Program Files\Therefore\TheCtgry_XXX.xml (where XXX is the category language) before upgrading.

info

If you upgraded from Therefore™ 2014 or earlier:

•Starting with Therefore™ 2015 all objects (e.g. categories, referenced tables, workflow processes etc.) are assigned a unique ID which improves handling of export and import. This is done automatically when upgrading to Therefore™ 2015, so no user interaction is needed. However, if you are using a test system to test configurations before importing them into a production system, follow this procedure:

1.Backup as explained above and then upgrade your production system first. This will assign unique IDs to all objects.

2.Export your whole configuration.

3.Uninstall your test system and then install the latest version.

4.Import the configuration you exported from your production system.

•Starting with Therefore™ 2015, the syntax for self-referencing workflow transition conditions must be changed. This applies to both cases and categories. See the example below, which checks for documents in another case category.

Pre-2015: (SELECT COUNT(0) FROM dbo.TheCat1 cat WHERE cat.CaseNo = dbo.TheCase1.CaseNo) > 0

2015: (SELECT COUNT(0) FROM dbo.TheCat1 cat WHERE cat.CaseNo = T0.CaseNo) > 0